festival at sandpoint

VENUE POLICIES

At the Festival at Sandpoint, we strive to provide all our guests with a safe, comfortable, and enjoyable atmosphere and implement industry safety standards by observing the policies below.

Please note that security measures, policies, and procedures are subject to change at the artist's discretion.

    • Empty 32oz (or less) water bottles are encouraged. Free refillable water stations will be available throughout the venue.

      • No glass (no exceptions)

      • Outside food is allowed

    • On-site bars will service beer, wine, and cocktails for guests over 21 to purchase inside the venue.

    • Non-alcoholic beverages will also be available for purchase.

  • There will be no re-entry to the venue once guests have entered and scanned their tickets. If a guest leaves the venue, they will not be allowed to enter again that night. Refunds and exchanges will not be given to individuals who leave and attempt to come back.

  • We are sorry, but ticket exchanges, replacements, and refunds are not allowed. 

    If you opted in to print your tickets, you may reprint or scan them on a smartphone. 

    https://www.etix.com/ticket/resend

    Tickets purchased anywhere other than our site are not guaranteed. Beware of fake tickets, reprinted tickets, or other scams. 

    If you have questions about how to securely and safely purchase tickets, please call our office at (208) 265-4554.

  • Some shows have age restrictions for entry. Please check event listing, and ticket site for specific age restrictions for individual performances.

  • No pets, except for service animals trained for persons with disabilities. 

    Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. 

    The task(s) performed by the dog must be directly related to the person’s disability. 

    No guest shall bring any animal, bird, fowl, fish, reptile, and/or any pet of any kind onto the premises at any time.

    No guest shall bring any emotional support, therapy, comfort, or companion animals onto the premises at any time, as they are not considered service animals under the ADA.

  • Please note that there will be security checkpoints at all entrances. We aim to get you through quickly, so the less you bring, the faster we can get you in to enjoy your show.

    There will be no re-entry to the venue once individuals enter the venue. Refunds will not be granted to individuals who leave the venue after entering for the night. Please prepare to remain in the venue after you have entered and until you are ready to leave.

    The Festival at Sandpoint is not responsible for storing, holding, or replacing any prohibited items. For a full list of prohibited items, see list below.

    Wagons, strollers, and rolling coolers are not permitted in the venue.

    Dogs and pets are not allowed at the venue. If you have a service dog, please call our office for details about admittance.

    Weapons are not allowed in the venue. Prior to check-in, please ensure you do not have any weapons on you, in your bags, or concealed. If you choose not to comply with any of the above limitations, you may be escorted off the premises or asked to return without the above limitations. Refunds will not be issued for individuals who do not comply with these policies.

  • Code of Conduct

    The Festival at Sandpoint is committed to creating a safe, comfortable, and fun experience for every one of our guests.

    These actions can get you removed and/or banned from the venue:

    • Irresponsible or unsafe use of alcohol and/or drugs

    • Accessing restricted areas without proper credentials

    • Taunting, abusive, or offensive language

    • Obscene or offensive gestures, including the use of obscene or offensive gestures through imagery or symbolism, including banners, signs, and other means of visual propaganda

    • Possession/use/sale of illegal drugs

    • Public urination or defecation (outside of a proper and/or public restroom)

    • Fighting or engaging in any action that may harm, endanger, threaten, or bring discomfort to anyone

    • Damage, destruction, vandalism, or theft of any property

    • Participating in any activity that humiliates anyone or insults their human dignity

    • Fraudulently claiming a disability or abusing ADA services

    Any individual who violates this Code of Conduct may be IMMEDIATELY removed from the venue without refund. Law enforcement may be notified.

  • Disclaimer: The Festival at Sandpoint is not responsible for storing, holding, or replacing any items in this list. Please come prepared. Any items on this list can be confiscated by Festival at Sandpoint crew, volunteers, staff, and security.

    Not Allowed in Venue

    No Outside Liquids

    • Empty 32oz (or less) water bottles are encouraged. Free refillable water stations will be available throughout the venue.

    • Outside food is allowed

    • The Festival at Sandpoint’s on-site bars will continue to service beer, wine, and cocktails for guests over 21 to purchase inside the venue.

    • Non-alcoholic beverages will also be available for purchase at all Festival Street food vendor locations and bars.

    NO Glass (No Exceptions)

    NO Hard-Sided Coolers

    • Soft-Sided Coolers only

    NO Rolling Coolers

    NO Framed Backpacks

    NO Personal Vehicles

    • Wagons, Strollers, Bicycles, Skates, Scooters, Skateboards, Hoverboards, Segways, Electric Scooters (Birds, Limes), etc. (You can ride them there and lock them outside the gates on our bike racks)

    • Personal Mobility Devices for ADA Guest are allowed (See ADA Page)

    NO Gum or Sunflower Seeds

    NO Animals

    • Service Dogs Allowed (See ADA Page)

    NO Drugs or Drug Paraphernalia

    • Including Cannabis, Cannabis Products

    • Prescriptions must be properly labeled containers that match the holder's ID. (No pillboxes

    NO Flammables

    • Including Fireworks, Explosives, Road Flares

    Cigarettes and E-Cigarettes are only allowed in the designated smoking area and never on the artificial turf

    NO Tents, umbrellas, tarps, or shade stands

    NO Toy Guns, Water Guns, or Sling Shots

    NO Hula Hoops

    NO Full face masks/helmets which obscure the identity of the wearer

    NO large chains, wallet chains, or spiked bracelets

    NO Poi (e.g. sticks, rope, balls, fiber optic whips)

    NO Weapons of Any Kind

    • Guns, Ammo, Pepper Spray/Mace, etc.

    • Including off-duty law enforcement or concealed carry permits

    NO Aerosol Products

    • Including sunscreen

    NO Air Horns, Bullhorns or noisemakers

    NO Audio Recording Devices

    NO Cameras (Professional)

    NO Detachable Lens / NO DSLRs

    NO Video Cameras

    NO Drones or Remote Control Vehicles or Toys

    NO Flyers, Samples, Giveaways, Promotional Items

    NO Laser Pointers or Laser Pens

    NO Laptop Computers or Tablets

    NO Massagers

    NO Selfie Sticks, Tripods, or Narcisticks

    NO Sharpies, Markers, or Paint Pens

    NO Sleeping Bags

    NO Walkie Talkies / 2-way Radios

    Any item deemed inappropriate by festival security

    We are a cash and check-free venue.

    Allowed in Venue

    YES Empty 32oz (or less) water bottles

    • Free refillable water stations will be available throughout the venue.

    • No Glass (No Exceptions)

    YES Outside Food & Beverage

    • No Glass (No Exceptions)

    YES Soft-Sided Coolers, Backpacks, Purses, Handbags, Totes, Fanny Packs

    YES Blankets (8’ x 8’ max.) & Beach Towels

    YES Lawn Chairs

    • Sand chairs (back legs 4 inches or less, back rests not higher than shoulder length) are allowed in the blanket seating area; higher lawn chairs (standard) are allowed behind blanket seating.

    YES Binoculars

    YES Dancing Shoes

    YES Ear Plugs & Hearing Aids

    • Please bring ear protection for little ones. The First Aid Booth carries extra earplugs for those who need them.

    YES Sunscreen

    • Pump or cream only. No aerosols.

    YES Empty Water Bottles (32 oz or less)

    • NO Glass (No Exceptions)

    YES Water Misters & Personal Handheld Fans

    YES Hats

    YES Service Animals

    • Please visit our ADA Page for our complete policy.